Frequently Asked Questions
Everything you need to know about your UMMISS shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our high-quality fabrics are designed for a specific fit and stretch profile.
What is UMMISS's return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my UMMISS garments?
To maintain the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.
Can I track my shipment?
Yes. Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.